Frequently asked questions

Custom Patches & Keychains: Frequently Asked Questions

Answers to the questions we hear most before an order gets started. Looking for something specific to one patch type? Each product page has its own FAQ section too.

Getting started & artwork

What types of custom patches do you offer?+

Embroidered, woven, PVC, chenille, dye sublimation, leather and faux leather, bullion, blank, and felt. See all patch types for details on each.

Do you make custom keychains too?+

Yes, embroidered and PVC keychains built the same way as our patches, just scaled down and finished with a metal split ring.

Can you create a patch if I only have a logo or a picture?+

Yes. Send over your logo, image, sketch, or even just a rough concept, and our art team will prepare it for production.

What artwork file formats do you accept?+

Vector formats like AI, EPS, PDF, and SVG are preferred since they scale cleanly, but high-resolution PNG or JPG files work fine for review too.

My artwork is low resolution. Can you still use it?+

Usually, yes. We offer vector conversion and embroidery digitizing to clean up and prepare artwork that isn't production-ready as-is.

Can you match my exact brand colors?+

Yes. If you have Pantone (PMS) references for your brand colors, send them over and we'll match as closely as the material allows.

How do I get started?+

Send us your artwork, the product type you want, size, quantity, backing preference, and your deadline. We'll put together a free quote and digital mockup from there.

Pricing & quantity

What is your minimum order quantity?+

25 pieces, across every product we make, whether that's patches or keychains.

How much do custom patches cost per piece?+

As low as $0.30 per patch on large orders. The final price depends on size, design and quantity, and we quote every order individually. Small orders start at 25 pieces.

Do you offer discounts for larger quantities?+

Yes. Per-piece pricing generally improves as order quantity increases, most noticeably at 100, 200, and 500-plus units.

Can I order multiple designs in one order?+

Yes, though our 25-piece minimum and pricing apply separately to each individual design.

Proofs, samples & production

Can I see a mockup before ordering?+

Yes. Every order gets a free digital proof so you can review the design before anything goes into production.

Will I see an actual physical sample before full production?+

Depending on the product and order size, we can provide a photo of the pre-production sample for your approval before the full run starts.

Can you make a patch from a physical sample I already have?+

Yes. Clear photos and measurements of an existing patch are usually enough for us to reproduce or closely match it.

What backing options are available?+

Sew-on, iron-on, hook-and-loop (Velcro-style), and adhesive backing are all available, depending on the product. Each product page lists which options fit that material best.

Can patches be heat pressed onto hats?+

Yes, with the right heat-press backing for the cap material. Let us know it's going on a hat and we'll recommend the right setup.

Do you offer rush production?+

Need it faster? Ask about rush. We charge no rush fees. Standard turnaround is 8 to 10 business days after proof approval, so let us know your date when you request a quote.

Shipping, reorders & support

Do you charge for shipping?+

No. Shipping is free worldwide.

Can I reorder the same design later?+

Yes. We keep past designs on file, and you can reorder as-is or request changes to quantity, size, colors, or other specs.

What happens if there's a production defect?+

Contact us with photos and your order details. If there's a genuine manufacturing or quality issue on our end, we'll work with you on the right resolution.

Explore More Custom Patches

See how we make patches for specific teams, and browse related products.

Helpful guides

Still have a question?

Send us your artwork and details and we'll get back to you with a free quote and digital proof.

Request a free quote